Resonance Flow (hereinafter referred to as “the Company”) places great importance on the protection of its customers’ personal information and complies with the Personal Information Protection Act. Through this Privacy Policy, we inform you of the purpose and methods of using the personal information you provide, as well as the measures we take to protect your data.

1. Items of Personal Information Collected and Methods of Collection

  • Required for membership registration: Name, username, password, email address
  • Optional: Date of birth, phone number, areas of interest
  • Automatically collected information: Service usage history, access logs, cookies, IP address
  • Collection methods: Website, written forms, email, customer service phone calls, etc.

2. Purpose of Collection and Use of Personal Information

The Company uses the collected personal information for the following purposes:

  • Member management: Identity verification for membership services, personal identification, prevention of unauthorized use and misuse by delinquent members
  • Service fulfillment: Execution of contracts related to service provision and settlement of service fees

3. Retention and Use Period of Personal Information

The Company promptly destroys personal information once the purpose of collection and use has been fulfilled. However, exceptions may apply when retention is required by relevant laws.

4. Procedures and Methods for Destroying Personal Information

  • Personal information in electronic files is permanently deleted using technical methods.
  • Printed documents containing personal information are shredded or incinerated.

5. Provision and Sharing of Personal Information

The Company does not share or provide personal information to third parties without the customer’s consent. However, exceptions may be made when required by law or for customer safety.

6. Outsourcing of Personal Information Handling

The Company may entrust personal information handling to external service providers for the purpose of service improvement. In such cases, appropriate safeguards are taken to ensure data protection.

7. Rights of Users and Legal Representatives and How to Exercise Them

Users can access or modify their registered personal information at any time and may also request membership termination.

8. Withdrawal of Consent / Membership Termination Procedure

You may request to withdraw your membership via the “My Page” section of the website. Termination will be processed within 10 days of the request.

9. Installation, Operation, and Refusal of Automatic Data Collection Devices

The Company may use cookies to provide personalized and customized services. Users can refuse cookie storage by adjusting their browser settings.

10. Personal Information Protection Officer

11. Measures to Ensure the Security of Personal Information

The Company implements a variety of technical and administrative measures to safeguard personal information.

12. Obligation to Notify of Policy Changes

This Privacy Policy may change according to laws, internal policies, or advances in security technology. Any changes will be announced through the website.

Effective Date: February 5, 2025